PRE-ORDER T&C

FETT’S HIDEOUT TOYS AND COLLECTABLES PRE-ORDER TERMS AND CONDITIONS

PRE-ORDER DEPOSITS:

All pre-orders valued under $50.00 AUD require a $15.00 AUD deposit plus Postage costs.

All pre-orders valued above $50.00 AUD to $100.00 AUD require a $30.00 AUD deposit plus Postage costs.

All pre-orders valued over $100.00 AUD require a $50.00 AUD deposit plus Postage costs.

All pre-orders valued over $250.00 AUD require a $100.00 AUD deposit plus Postage costs.

We urge that you place In-Stock and Pre-order items in separate transactions if you would like the In-stock products ASAP. As all products won’t ship until all Items are in STOCK.

If you click the Bounty Holding option, you will have 60 days of holding until products will be shipped.

After Stock is in store you will be notified with the outstanding amount owed and will have 30 days to Pay otherwise your order will be cancelled and Deposit will be forfeited, and item/s will be put up for sale.

If you need time, you must contact us before the 30 days is up, we cannot guaranteed you that you will be given more time as warehouse space is limited.

PRE-ORDER UNFILLED REFUNDS:

Where a pre-order can’t be completed by Fett’s Hideout Toys and Collectables, the customer will receive a full refund within 30 days of cancellation of the pre-order. You will be notified via your contact details about the cancellation.

PRE-ORDER REFUNDS:

Once a refund has been issued, the customer can’t request a cancellation of the refund. Refunds issued will take between 2 to 5 business days to appear in the customer’s payment account.

All cancellation of pre-orders must be requested via our contact page on the website, quoting your order number.

Cancellation of pre-orders, where goods are sourced and in transit to our store, will attract a cancellation fee as follows:
* $10.00 cancellation fee for pre-orders under $100.
* $30.00 cancellation fee for pre-orders over $100
(Where a pre-order exceeds $300.00 the deposit will be forfeited)

Note: pre-order cancellation fees are only applicable in situations where the stock has already been sourced and paid for by Fett’s Hideout Toys and Collectables.